Job DescriptionJob Description
We are seeking a motivated, detail-oriented Travel Client Services Coordinator to help clients research, plan, and coordinate their travel arrangements. This remote role is ideal for someone who enjoys travel, customer service, organization, and helping others create memorable experiences.
Previous travel industry experience is not required. Training and ongoing support are provided.
Responsibilities
Assist clients with researching and coordinating vacation options based on their preferences and budget
Help arrange accommodations, cruises, vacation packages, transportation, and other travel services
Communicate with clients throughout the planning and booking process
Research destinations, resorts, cruise options, and available travel experiences
Provide helpful recommendations based on individual client needs
Maintain accurate reservation and client information
Communicate with travel suppliers when necessary
Stay informed about destinations, supplier offerings, promotions, and travel updates
Provide professional and responsive client service before and after reservations are made
Complete applicable travel and supplier training
Qualifications
Must be 18 years of age or older
Strong written and verbal communication skills
Customer-service focused
Organized with strong attention to detail
Comfortable working independently in a remote setting
Reliable internet access
Ability to learn new systems and booking resources
Previous experience in customer service, hospitality, sales, or travel is helpful but not required
What We Offer
Remote work environment
Flexible scheduling
Training provided
Ongoing mentorship and support
Access to travel booking resources and supplier training
Opportunities to develop knowledge in cruises, resorts, family vacations, honeymoons, group travel, and other travel specialties
Professional development within the travel industry
Candidates who enjoy working with people, researching travel options, and providing excellent customer service are encouraged to apply.