Were expanding our remote team and looking for individuals who enjoy working with people, communicating clearly, and helping families better understand the programs available to them.
Our team supports members of established unions, associations, and professional groups throughout North America. The individuals youll speak with have expressed interest in receiving information about their available benefit options, allowing conversations to focus on education, service, and finding appropriate solutions.
Youll work virtually from home, meet with clients by phone or video, and receive structured training to help you learn the position from the ground up.
Your Day-to-Day
Youll be responsible for guiding clients through the information and enrollment process while providing a professional and positive experience.
Your responsibilities may include:
Connecting with members and families who have requested benefit information
Coordinating virtual appointments based on client availability
Conducting scheduled phone and video consultations
Asking questions to better understand each households priorities
Presenting available programs in an easy-to-understand way
Helping clients compare options and determine what fits their needs
Answering questions regarding eligibility, coverage, and next steps
Completing necessary documentation and maintaining accurate records
Following up with clients when additional assistance is needed
Building and maintaining long-term client relationships
Attending virtual training and team development sessions
Working toward established personal and team objectives
Who Were Looking For
You do not need previous industry experience to apply. Were more interested in finding individuals who are willing to learn, communicate professionally, and consistently follow through on their responsibilities.
You may be a good fit if you:
Enjoy interacting with new people
Communicate confidently and professionally
Are dependable and take ownership of your responsibilities
Can organize appointments and manage your time effectively
Feel comfortable working independently from home
Have basic computer and technology skills
Are receptive to coaching and feedback
Can follow an established process
Are motivated by goals and personal development
Want an opportunity with room for long-term advancement
Training & Support
New team members receive step-by-step training covering the systems, client process, product knowledge, and communication skills needed for the position.
Youll also have access to ongoing mentorship and development as you become more experienced in the role.
What the Opportunity Offers
Fully remote work environment
Flexible scheduling
Complete introductory training
Weekly compensation
Performance-based bonuses and incentives
Ongoing mentorship and coaching
Professional development opportunities
Established client and appointment systems
Opportunities to move into leadership and management
Recognition and incentive programs for strong performance
Build Your Career Remotely
This opportunity is designed for individuals who want more than a short-term position. As you gain experience and demonstrate consistent performance, opportunities are available to take on additional responsibilities, mentor newer team members, and pursue leadership positions.
If youre looking for a remote career where communication, personal development, and performance are valued, submit your application to be considered for the next stage of our selection process.
![]()
