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Full Time Any

Job detail

(Senior) Consultant - Process Excellence, Automation & AI

The Shorlist Careers

New York, New York, United States

Job description

Location: Bellevue, Dallas, San Francisco, Atlanta, New York, Seattle, Chicago
Industry: Management Consulting
Experience: 3 8 years

About the Opportunity

Our client is a leading international management consultancy helping organizations navigate complex business and technology transformations. Combining strategic thinking, data-driven insights and innovative technology, the firm supports clients in improving performance, transforming operations and creating sustainable business value.

As AI continues to reshape how organizations operate and compete, our client is evolving its consulting approach to integrate artificial intelligence, advanced analytics and intelligent automation into enterprise transformation.

The Process Excellence team works with clients to optimize core business processes, uncover operational inefficiencies and translate data-driven insights into measurable business outcomes. By combining process design, process mining, automation and emerging AI capabilities including generative AI and agentic approaches the team helps organizations redesign workflows, improve performance and build more effective operating models.

This opportunity is ideal for a consultant who enjoys solving complex business problems, combining analytical rigor with practical implementation, and exploring how AI can deliver tangible value in enterprise environments.

Your Responsibilities

As a Senior Consultant, you will take ownership of client workstreams focused on process excellence, automation and AI-enabled transformation. You will translate operational challenges into actionable recommendations, compelling business cases and executable transformation roadmaps.

Your responsibilities will include:

- Leading process discovery, process mining and root-cause analysis to identify inefficiencies and improvement opportunities.
- Designing and prioritizing automation initiatives based on business value, technical feasibility and implementation requirements.
- Developing recommendations for target operating models, process governance and sustainable performance improvement.
- Identifying opportunities to apply generative AI, intelligent automation and agentic AI approaches to enterprise processes.
- Translating analytical findings into clear business cases, transformation roadmaps and actionable recommendations.
- Facilitating client workshops and presenting insights to senior stakeholders.
- Supporting the implementation and adoption of automation and AI-enabled solutions.
- Collaborating across strategy, technology, data and design teams to deliver integrated transformation solutions.
- Coaching junior consultants and ensuring high-quality client deliverables.

Your Profile

You combine strong analytical and consulting capabilities with a genuine interest in process transformation, automation and the practical application of AI.

You bring:

- 3 8 years of experience in management consulting, process transformation, operational excellence, intelligent automation or business transformation.
- Hands-on experience with process mining, process optimization or automation methodologies and tools.
- A solid understanding of AI and generative AI concepts and their potential applications in enterprise environments.
- The ability to identify opportunities where analytics, automation and AI can improve operational performance and business outcomes.
- Experience translating complex analyses into actionable recommendations and measurable value cases.
- Strong stakeholder management skills and the confidence to engage with senior client representatives.
- Excellent communication, presentation and workshop facilitation skills.
- A collaborative mindset, intellectual curiosity and a commitment to continuous learning.

The following would be an advantage:

- Experience with tools such as Celonis, UiPath, SAP Signavio or comparable process mining and automation platforms.
- Experience with target operating models, process controls, governance or organizational transformation.
- Knowledge of responsible AI principles, including data privacy, security, ethics and governance.
- Lean Six Sigma certification or equivalent process improvement qualifications.
- Experience working with AI-augmented consulting methods to enhance research, analysis and solution development.

What Makes This Opportunity Interesting?

- Meaningful client impact: Work on complex transformation challenges for major international organizations.
- AI at the forefront: Help shape how generative AI, intelligent automation and emerging agentic capabilities are applied to real business problems.
- End-to-end transformation: Combine analytical problem-solving with strategic recommendations and practical implementation.
- Senior stakeholder exposure: Work directly with decision-makers and influence operational and strategic outcomes.
- Professional development: Expand your expertise at the intersection of process excellence, automation, AI and enterprise transformation.
- Collaborative environment: Work across multidisciplinary teams combining business, technology, data and design expertise.

Interested?

If you are passionate about improving business performance, transforming enterprise processes and unlocking the potential of AI and automation, we would welcome a confidential conversation.

Please get in touch to learn more about this opportunity.

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