Serve as partner with business functional organizations (Sales, Engineering, Operations, Finance, HR, Service, etc) for business technology strategy development, IT enabled project portfolio management, solution development, relationship management and service management. Serve as interface with multiple groups within the assigned business unit, in adherence with applicable GIS standards. Architect and design complex business process/business application solutions to address cross functional needs and convert design to functional and technical specifications. Oversee software application configuration, and prepare and execute testing (unit, integration, performance, acceptance) and data conversions. Identify and recommend industry BKM's for integrated solution design and standards. Provide business application functional support services to meet performance, availability, customer service level agreement, and customer satisfaction targets. Monitor specific IT systems (or set of systems) for availability, performance and capabilities, and report anomalies through predefined processes. Drive completion of root cause analysis and resolution of complex outages or incident trends working with infrastructure and technical teams, support providers and application vendors. Drive the implementation of corrective and preventative actions. Evaluate/recommend/plan lifecycle for patches, point releases, and major upgrades. Develop project budgets, cost model and cost drivers for service(s) and recommend service area budgets and cost optimization activities. Analyzes business requirements or issues, converts to functional specifications and designs solutions to meet cross functional business requirements or resolve issues. Adheres to and guides junior staff and contingent workers to adhere to GIS project management, software application fix, testing, service management, change management, RCA and other relevant processes, standards, governance and controls. Plan and manage small to medium sized business application projects to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality. Demonstrate knowledge and/or experience in each of the following: 1. SAP CRM Sales; 2. SAP ECC Sales and Distribution; 3. SAP Logistics Execution; 4. SAP FIORI, SAP S4 HANA; 5. SAP Pricing Procedures; 6. Integration systems: SAP ECC, SAP VC, ServiceNow; 7. Operations (production support): Incidents, Problem Management, Requests. Requirements: Bachelors degree or foreign degree equivalent in Information Systems, Business Administration, or related field and 7 years of experience as IT Application Solution Management Analyst or related occupation. Salary: $183,872 to $220,647 per year To apply, please submit your resume to Applied Materials, Inc., at (email removed). Must include Req.
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