To apply, call Matthew
MVP has an immediate opening for a Property Management Assistant to support our senior property manager and the MVP team.
Key Performance Areas
- Provide office administrative support to the executive team including but not limited to reception, coordination, file maintenance, auditing, content and marketing creation and publication.
- Field and manage tenant, owner and vendor communications by phone, email and online portal (Appfolio), shielding and acting as liaison to the property manager and MVP team.
- Troubleshoot, create, track, schedule, and complete maintenance or other property management tasks, supporting the property manager to ensure no activity goes beyond 1-day past due.
- Assure all rents are collected by no later than the 6th of each month for bookkeeper to reconcile and disburse accounts payable.
- Review inspections performed by the maintenance manager and collaborate/create maintenance work orders, as necessary.
- Prepare and assist in the execution of new property management agreements/lease agreements and tracking of make-ready repairs and preparation of new properties brought under management to meet legal and company standards and property owner goals.
- Prepare and assist in the execution of Lease Agreements with tenants.
- Work with and support management in the acquisition of new property management contracts, cultivating tenants into homebuyers and sale of properties under management when it comes time for relinquishment.
- Maintain a minimum 4-star level of service and relations with property owners, tenants, vendors, sales clients, and team members.
- Other duties and projects as assigned.
Requirements
- At least 2 years' experience in office administration.
- Maintain a WA State driver's license with acceptable driving record, a reliable vehicle in good condition and adequate insurance (we provide mileage reimbursements).
- Live in the Olympia, Lacey or Tumwater area.
- Proficiency with office apps, online software and tech.
- Become an expert in the use of Appfolio property management software and our other file and client relationship management software.
- Professional apparel for front desk position.
- Acceptable credit and criminal background screening.
Necessary Skills
- Exceptional written and oral communication.
- Extreme attention to detail.
- Work under pressure, conflict and adversity with professionalism and poise.
- Adapt to sudden changes in procedures and systems.
- Critical thinking and careful decision-making based upon loyalty to our clients and adherence to the Law.
- Initiative and resourcefulness to perform necessary research and self-educate.
- General knowledge of homes and the systems within them.
- Learn new software independently using available vendor tutorials and your own curiosity.
- Friendly, confident (firm but caring, when necessary) communication style.
- Desire and humility to continue learning and growing.
Job Types: Full-time
Salary: $25.00 per hour, depending on experience, paid on the last business day of each month. 90-day probation period. Must meet all Key Responsibility Areas.
Regular work hours: Monday-Friday, 8:30am-5:30pm. 1 hour lunch (subject to change).
Paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
Paid leave: First Year: accrual at 3.34 hours per month, available for use after 6-months. Second Year and Beyond: accrual at 6.67 hours per month. Plus 4 hours per month accrual for sick leave.
Work Location: One location MVP Office th Ave SE Olympia, WA 98501
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