Automotive Service Advisor $20-$25/HR No Weekends
Northern Baer Auto Repair
Location: Gaylord, MI
Schedule: Monday-Friday, 7:45 AM-5:30 PM No Weekends
Pay Rate: $20-$25/hour, based on experience
Pay Type: Hourly Noncommission
Guaranteed Hours: Minimum 43 hours per week
Why Join Northern Baer Auto Repair?
Looking for a Service Advisor position where you can focus on helping customers instead of meeting sales quotas?
Northern Baer Auto Repair in Gaylord, MI, is hiring an experienced Automotive Service Advisor who values honest communication, quality service, and building lasting customer relationships.
Here's what makes this opportunity stand out:
- $20-$25/Hour: Consistent hourly compensation without sales commissions.
- Guaranteed Hours: Minimum 43-hour workweek, with additional overtime earning potential.
- No Weekends: Enjoy a consistent Monday-Friday schedule.
- Great Benefits: Medical, dental, vision, 401(k) with 3% employer match, PTO, paid holidays, and more.
- Supportive Team: Work with hands-on owners and experienced automotive professionals.
- Comfortable Shop: Established 8-bay facility with heating and air conditioning.
- Modern Technology: Tekmetric shop management software and digital vehicle inspections.
- Quality-Focused Shop: Service domestic, Asian, and European vehicles while representing a business that stands behind its work with a 3-year parts and labor warranty.
How to Apply (IMPORTANT)
Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant "Paige" (takes about 10 minutes).
After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.
What You'll Do
- Greet customers, understand their vehicle concerns, and provide excellent service.
- Prepare repair estimates and clearly explain recommended maintenance and repairs.
- Schedule appointments, manage repair orders, and coordinate with technicians.
- Keep customers informed of repair progress, timelines, and updates.
- Maintain accurate service records and estimates using Tekmetric.
- Address customer questions and concerns while building long-term relationships.
- Work closely with the team to ensure smooth daily shop operations.
What We're Looking For
- Minimum 2 years of automotive service advisor or service writer experience required.
- Solid understanding of automotive repairs, maintenance, and service estimates.
- Strong customer service and communication skills.
- Ability to manage multiple repair orders and prioritize tasks in a busy shop.
- Experience with automotive shop management software; Tekmetric preferred.
- Organized, dependable, and comfortable working in a team environment.
Compensation & Benefits
- Pay: $20-$25/hour, based on experience.
- Pay Structure: Hourly, noncommission.
- Guaranteed Workweek: Minimum 43 hours, with applicable overtime pay.
- Medical, Dental & Vision: Employer covers 50% of employee-only premiums.
- Family Coverage: Available at the employee's expense.
- 401(k): 3% employer match.
- Life Insurance
- Paid Time Off: Includes sick time.
- Paid Major Holidays
- Employer-Provided Uniforms
- Christmas Bonuses
Ready to Join Our Team?
If you have automotive service writing experience and enjoy helping customers in a professional, team-oriented environment, we want to hear from you!
Apply today and complete your 10-minute Paige phone interview to be considered for this opportunity!
Additional Requirements
Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.
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