What You'll Love About This Unique Opportunity Litmus was created to make risk visible, measurable, and manageable - and we are just getting started. This is an exceptional opportunity to join a High-Net-Worth (HNW) insurance advisory practice inside a fast-growing, forward thinking, risk management firm. Work closely with firm leadership to service a Personal Lines portfolio and deliver exceptional customer service. What We Are Seeking Litmus Holdings, Inc. is seeking an experienced, relationship-driven Personal Lines Senior Account Manager who brings both strong technical expertise and a customer-focused mindset. Job Responsibilities Independently manage a personal lines book, including policy changes, billing questions, renewals, cancellations, and reinstatement requests. Explain coverage, limits, deductibles, and exclusions clearly. Identify coverage needs and coordinate recommendations with producers. Prepare and review applications, proposals, quotes, and policy documents. Lead renewal outreach and coordinate remarketing with carriers and underwriters. Resolve escalated service concerns, keep clients informed, and assist with claim reporting and carrier follow-up. Maintain accurate client records, communication history, service requests, and follow-ups using EZLynx management system and HubSpot CRM. Service California personal lines accounts, including high-net-worth clients and high-value homes and properties. Provide guidance and contribute to improving client service workflows and documentation. Minimum Requirements License: Property & Casualty ( CA ) 5 years of California market experience servicing high-net-worth clients with an independent, tech-enabled insurance agency Preferred Skills Certifications: CIC and/or CISR Management System: EZLynx Computer Skills: MS Outlook, MS Excel, HubSpot Benefits Start Up Opportunity Bonus Eligibility Employment Type: Full Time Years Experience: 3 - 5 years Salary: $90,000 - $110,000 Annual Bonus/Commission: No
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