Billing & Settlement Clerk - Trucking Billing & Settlement Clerk Trucking Job Description & Requirements
Position Summary
In this dynamic, customer-service-driven environment,the Billing & Settlement Clerk will interact with a diverseworkforce, including drivers, colleagues, and managers.
The Billing & Settlement Clerk is responsible for ensuringaccurate freight billing to customers and correctsettlements for driver payroll.
This role requires strong attention to detail, accuracy,problem-solving abilities, and effective communicationskills to support daily trucking and payroll operations.
Job Responsibilities
- Accurately process driver trips for payroll,ensuring all weekly and monthly deadlines are met.
- Ensure delivered loads are billed to the correctcustomer or responsible party for the correct amount,including accurate billing of applicableaccessorial charges.
- Identify, investigate, and resolve relativelycomplex problems related to driver compensation.
- Develop an understanding of union and non-unionpayroll policies to research and respond topayroll-related questions from drivers andhourly employees.
- Work closely with managers to ensure properdocumentation of worked hours and earnedcompensation is processed accurately.
Job Requirements
- General office, accounting, and/or truckingindustry experience preferred.
- Ability and willingness to learn and understandtrucking industry practices and procedures.
- Excellent data entry, keyboarding, andten-key skills.
- Basic understanding of mathematicaland accounting procedures.
- Previous payroll experience is helpful.
- Strong attention to detail with the abilityto identify and investigate discrepancies.
- Proficiency in Microsoft Office applications,including Word, Excel, and Outlook.
- Ability to hear and speak clearly, read,comprehend, and communicate effectivelyboth verbally and in writing.
- Ability to communicate professionallyin person and over the telephone.
Physical Requirements
The position involves various office-related physicalactivities, including:
- Standing for periods of time as required.
- Filing and organizing documents.
- Bending and reaching as needed.
- Regular keyboard and scanner operations.
- Sitting for extended periods of time.
- Working on the telephone and communicatingwith drivers, colleagues, and managers.
Key Skills & Focus Areas: Freight Billing Driver Payroll Settlement Processing Data Entry Ten-Key Skills Accounting Basics Microsoft Excel Microsoft Word Microsoft Outlook Discrepancy Resolution Attention to Detail Customer Service
Billing & Settlement Clerk Trucking Job Description
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