To apply, click Apply. this posting and attach your resume.
Anne The Plumber-AO Plumbing, Heating & Drain Cleaning is hiring a friendly, organized Office Manager / Service Dispatcher in Greenville, RI. You'll run daily office operations, answer calls, and schedule service appointments for residential and commercial customers. No plumbing experience or licenses required.
Pay and schedule
- $25 per hour
- Monday to Friday, 8:00 AM to 5:00 PM
- On site, temporary (contract)
- Training on company systems provided
What you'll do
- Answer incoming calls promptly and professionally
- Schedule plumbing, heating, and drain cleaning appointments around customer needs and technician availability
- Answer customer questions, explain services, and turn inquiries into booked appointments
- Coordinate daily technician schedules and communicate updates and changes
- Follow up with customers on estimates, pending appointments, and completed services
- Keep customer records and service requests accurate in company software
- Handle customer concerns and resolve routine issues
- Help with invoicing, payment collection, and general admin work
- Monitor voicemail, email, and other customer channels
Requirements
- Strong customer service, phone, and communication skills
- Organized, detail-oriented, and able to juggle multiple tasks
- Basic computer skills and ability to learn scheduling and customer management software
- Experience in plumbing, HVAC, home services, or a related industry is a plus
- ServiceTitan or Housecall Pro experience preferred
- Office management or dispatch experience preferred
To apply, click Apply. this posting and attach your resume.
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