Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.
As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!
What Youll Do
-Provide friendly assistance to customers
-Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
-Process wash-dry-fold payments using the POS system
-Monitor machines and keep the store clean, organized, and safe
-Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
-Work independently and as part of a team
-Support store operations with additional tasks as needed
What Were Looking For
-Minimum 8 months of customer service or retail experience
-Basic technology skills (tablets, apps, simple troubleshooting)
-Ability to use Telegram for communication during shifts
-Strong communication skills
-Ability to work independently and as part of a team
-Reliable transportation
-Flexible availability between all shifts
-Full time or part time availability
-Weekend availability (Saturday & Sunday) needed for this role
-Must be 18 or older
-Bilingual (English/Spanish) required
Shift Times
-7AM-3PM
-3PM-11PM
Physical Requirements
This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
Must be able to stand and walk for the duration of the shift
Education
High school diploma or equivalent
Compensation
Starting Pay:
-$9.00/hr - $10.00/hr
Unlimited commission available
Raises available based on performance after the first 90 days and annually
Overtime opportunities available
Benefits
Paid time off for part-time and full-time employees
$20 weekly stipend to wash in store
We promote within!
Location: 5415 Kelley St Houston, TX 77026
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